Effective Date: [23/07/2026]

At SMRC4 Monk IT Solutions Private Limited (“SMRC4 Monk,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing information (where applicable)

Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referral source

Information You Provide

• Contact form submissions
• Quote requests
• Support inquiries
• Newsletter subscriptions
• Job applications
• Feedback and survey responses

2. How We Use Your Information

Information You Provide

• Respond to inquiries and support requests
• Provide our services
• Process project requests and quotations
• Improve our website and user experience
• Send updates, newsletters, and marketing communications (where permitted)
• Analyze website performance
• Maintain security and prevent fraud
• Comply with legal obligations

3. Cookies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze visitor behavior
• Measure website traffic
• Enhance user experience

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Information Sharing

We do not sell or rent your personal information.

Your information may be shared only with:

• Trusted service providers assisting in business operations
• Payment processors (where applicable)
• Hosting providers
• Analytics providers
• Government or legal authorities when required by law

All third parties are expected to maintain appropriate confidentiality and security standards.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage users to review their respective privacy policies.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Object to certain processing activities
• Request a copy of your personal data

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our services are not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

SMRC4 Monk IT Solutions Private Limited

Website: https://smrc4monk.com

Email: info@smrc4monk.com

We will make reasonable efforts to respond to your inquiries promptly.